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Official Statement from the CRLA Board 

October 18, 2017
We understand that over the last several months there have been unusual technical and communication issues regarding Customer Care and ITTPC applications. CRLA has a reputation for being responsive and collaborative, but in the recent months there has been a breakdown in communication, for which we are deeply sorry. We are working closely with CRLA's management company to resolve these issues as swiftly and smoothly as possible. We are taking appropriate measures to restore the level of service, support, and guidance that our members and certification applicants have been accustomed to receiving in CRLA's fifty-year history. To that end, we have hired a Certifications Assistant to manage all IMTPC/ITTPC communication and to facilitate ITTPC application reviews in a timely and efficient manner. Once this new addition is fully trained and in place, we expect a return to transparent, timely, and complete communication regarding all ITTPC applications. We appreciate your patience and understanding through this difficult situation. We will continue to keep you updated on our progress toward improving communication and responsiveness.

Looking for a way to further your involvement and professional development with CRLA? Be part of the future of CRLA and your profession! Your CRLA is looking for members who have been active in the organization and who are interested in stepping into leadership positions. Click here to view open positions for which the Board of Directors is accepting applications. The period of service would start immediately upon the Board of Directors approval of a candidate for a respective position.

The Council for the Advancement of Standards in Higher Education (CAS) just released the new Learning Assistance Program Standards. You can click here to review the recently-updated standards. You can also find them under the "My Professional Development" tab when you log in to the Members Only section of the CRLA website. For more information on CAS and other available standards, click here


December 31, 1969, 6:00 pm