The Professional Development webpage was created to help college reading and learning assistance professionals find links to resources, contacts, and professional development opportunities in one central location. The College Reading and Learning Association wants to "share the best for student success," so please check out the links to find answers to questions and opportunities to enhance your professional development. All resources shown here are free.

Additional professional development resources including podcasts, webcasts, and more, are available to CRLA Members (available under the Member Login). If you are not currently a member, please join CRLA to receive access to these resources and other professional opportunities.


The Learning Support Centers in Higher Education (LSCHE) site contains a multitude of resources related to the history, research, and best practices for learning center professionals and includes articles, presentations, events of interest, and lists of related websites.

On-demand resources are available for busy professionals. Check out the following links!

2 Minute Takeaways from Innovative Educators
A collection of free videos showcasing Higher Education experts who answer critical questions in 2 minutes or less is available at http://www.weeklyinnovations.org/video

Online Tutoring Implementation and Training Guide from GoBoard
This free guide was created with the help of universities and colleges that participated in a pilot project year to refine GoBoard.com. It provides practical advice on how to make online tutoring successful in your learning center and is available at http://www.goboard.com/itg

Learning Resources from Cengage Learning
A gallery of on-demand webinars on key issues and teaching strategies in reading, writing, math, and student success can be accessed by joining the Cengage Learning Developmental Studies Community for free at: http://cengagesites.com/academic/?site=5408&SecID=5720

7 Things You Should Know About……Learning Initiative Series from Educause
Looking for concise information on emerging learning technologies and practices?
Check out this site for descriptions of what they are, how they work, where they are going, and why they matter to teaching and learning.  http://www.educause.edu/ELI7Things

Merlot Pedagogy Portal A collection of free resources organized by five themes:  Learners and Learning, Course Instructional Design, Teaching Strategies, Teaching Challenges, and Assessment.  http://pedagogy.merlot.org/index.html

Council for Learning Assistance & Developmental Education Associations (CLADEA)

Essential Professional Readings


Access and Success

Adelman, C. (2006, February). The toolbox revisited: Paths to degree completion from high
school through college. Washington, DC: U.S. Department of Education.
Arendale, D. R. (2010). Access at the crossroads: Learning assistance in higher education.
ASHE Higher Education Report, 35(6). San Francisco, CA: Jossey-Bass.
Boroch, D. J., Hope, L., Smith, B. M., Gabriner, R. S., Mery, P. M., Johnstone, R. M., & Asera,
R. (2010). Student success in community colleges: A practical guide to developmental education. San Francisco, CA: Jossey-Bass.
Boylan, H. (2009). Targeted intervention for developmental education students (T.I.D.E.S.),
Journal of Developmental Education, 32(3), 14-23.
Boylan, H. R. (2002). What works: Research-based best practices in developmental education.
Brothen, T., & Wambach, C. A. (2004). Refocusing developmental education. Journal of Developmental Education, 28(2), 16-18, 20, 22, 33.
Casazza, M. (1999). Harvard Symposium 2000: Developmental education. Who are we and where did we come from? Journal of Developmental Education, 23(1), 2-4, 6-7.
Casazza, M. E., & Bauer, L. (2006). Access, opportunity, and success: Keeping the promise of higher education. Westport, CT: Praeger.
Casazza, M. E., & Silverman, S. L. (1996). Learning assistance and developmental education: A guide for effective practice. San Francisco, CA: Jossey-Bass.
Eney, P. R., & Davidson, E. (2006). Improving supervision of part-time instructors. Journal of Developmental Education, 30(1), 2-4, 6, 8, 10-11.
Higbee, J. L., & Goff, E. (Eds.). (2008). Pedagogy and student services for institutional transformation: Implementing Universal Design in higher education. University of Minnesota, MN: Center for Research on Developmental Education and Urban Literacy.
Kirst, M. W., & Venezia, A. (Eds.). (2004). From high school to college: Improving opportunities for success in postsecondary education. San Francisco, CA: Jossey-Bass.
Malnarich, G., & Associates. (2003). The pedagogy of possibilities: Developmental education,college-level studies, and learning communities. National Learning Communities Project
Monograph Series. Olympia, WA: The Evergreen State College, Washington Center for Improving the Quality of Undergraduate Education, in cooperation with the American Association of Community Colleges.
Maxwell, M. (1994). From access to success: Readings in learning assistance and developmental education. Clearwater, FL: H & H.
McCabe, R. H. (2003). Yes, we can! A community college guide for developing America's underprepared. Phoenix, AZ: League for Innovation in the Community College.
Boone, NC: Continuous Quality Improvement Network/National Center for Developmental Education.

Learning Center Management

Arendale, D. R. (2004). Mainstreamed academic assistance and enrichment of all students: The historical origins of learning assistance centers. Research for Educational Reform, 9(4), 3-21.
Christ, F. L. (1997). Using MBO to create, develop, improve, and sustain learning assistance programs. In S. Mioduski & G. Enright (Eds.), Proceedings of the 17th and 18th annual institutes for learning assistance professionals (pp. 43-51). Retrieved from http://www.lsche.net/proceedings/967_proc/967proc_christ.htm (Bad URL)
Christ, F., Sheets, R., & Smith, K. (Eds.). (2000). Starting a learning assistance center: Conversations with CRLA members who have been there and done that! Clearwater, FL: H & H.
Perin, D. (2004). Remediation beyond developmental education: The use of learning assistance centers to increase academic preparedness in community colleges. Community College Journal of Research & Practice, 28, 559-582.;
Potacco, D. R., & De Young, S. (2007). The business of academic support. The Learning Assistance Review, 12(2), 19-31.
Truschel, J., & Reedy, D. L. (2009). National survey: What is a learning center in the 21st century? The Learning Assistance Review, 14(1), 9-22.
White, Jr., W. G. (2004). The physical environment of learning support centers. The Learning Assistance Review, 9(1), 17-27.

Program Assessment and Evaluation

Clark-Thayer, S., & Putnam Cole, L. (Eds.). (2009). NADE self-evaluation guides: Best practice in academic support programs (2nd ed). Clearwater, FL: H & H.
Council for the Advancement of Standards in Higher Education. (2009). CAS professional standards for higher education (7th ed.). Washington, DC: Author.
Simpson, M. L. (2002). Program evaluation studies: Strategic learning delivery model. Journal of Developmental Education, 26(2), 2-4, 6, 8, 10, 39.
Trammell, J. (2005). Learning about the learning center: Program evaluation for learning assistance programs. The Learning Assistance Review, 10(2), 31-40.

Student Learning

Downing, S. (2013). On course: Strategies for creating success in college and in life (2nd ed.). Boston, MA: Houghton Mifflin.
Maxwell, M. (1997). Improving student learning skills: A new edition. Clearwater, FL: H & H.
Perry, W. G. (1998). Forms of intellectual and ethical development in the college years: A scheme. New York, NY: Holt, Rinehart, & Winston.
Simpson, M. L., Stahl, N. A., & Francis, M. A. (2004). Reading and learning strategies: Recommendations for the 21st century. Journal of Developmental Education, 28(2), 2-4, 6, 8, 10-12, 14-15, 32.
Smittle, P. (2003). Principles for effective teaching in developmental education. Journal of Developmental Education, 26(3), 10-12, 14, 16.


Boylan, H. R., Bonham, B. S., Clark-Keefe, K., Drewes, S., & Saxon, D. P. (2004). Forging new partnerships. Adult and developmental education in community colleges. Working Paper 8. CAAL Community College Series. New York, NY: Council for Advancement of Adult Literacy.
Flippo, R. F., & Caverly, D. C. (2009). Handbook of college reading and study strategy research (2nd ed.). Mahwah, NJ: Lawrence Erlbaum.
Gerlaugh, K., Thompson, L., Boylan, H., & Davis, H. (2007). National study of developmental education II: Baseline data for community colleges. Research in Developmental Education, 20(4), 1-4.
Levine-Brown, P., Bonham, B. S., Saxon, D. P., & Boylan, H. R. (2008). Affective assessment for developmental students, part 2, Research in Developmental Education, 22(2).
 Saxon, D. P., & Boylan, H. R. (2001). The cost of remedial education in higher education.
Journal of Developmental Education, 25(2), 2-4, 6, 8.
Saxon, D. P., Levine-Brown, P., & Boylan, H. R. (2008). Affective assessment for developmental students, part 1. Research in Developmental Education, 22(1).

Tutoring and Mentoring

Ender, S. C., & Newton, F. B. (2010). Students helping students: A guide for peer educators on college campuses (2nd ed.). San Francisco, CA: Jossey-Bass.
Dvorak, J. (2004). Managing tutoring aspects of the learning assistance center. Research for Educational Reform, 9(4), 39-51.;
Falchikov, N. (2001). Learning together: Peer tutoring in higher education. New York, NY: RoutledgeFalmer.
Gordon, E. E., & Gordon, E. H. (1990). Centuries of tutoring: History of alternative education in America and western Europe. Lanham, MD: University Press of America.
Gordon, E. E., Morgan, R. R., O’Malley, C. J., & Ponticell, J. (2006). The tutoring revolution: 
Applying research for best practices, policy implications, and student achievement.
Lanham, MD: Rowman & Littlefield Education.
Kostecki, J., & Bers, T. (2008). The effect of tutoring on student success. The Journal of Applied 
Research in the Community College, 16(1), 6-12.
MacDonald, R. B. (2001). The master tutor: A guidebook for more effective tutoring (2nd ed.). 
Williamsville, NY: Cambridge Stratford.
Martin, D. C., & Arendale, D. R. (Eds.) (1994). Supplemental Instruction: Increasing 
achievement and retention. San Francisco, CA: Jossey-Bass.
Maxwell, M. (Ed.). (1994). When tutor meets student (2nd ed.). Ann Arbor, MI: University of 
Michigan Press.
McGuire, S. Y. (2007). Using the scientific method to improve mentoring. The Learning 
Assistance Review, 12(2), 33-45.
Meyer, E., & Smith, L. Z. (1987). The practical tutor. New York, NY: Oxford University Press.
Rabow, J., Chin, T., & Fahinian, N. (1999). Tutoring matters: Everything you always wanted to 
know about how to tutor. Philadelphia, PA: Temple University Press.
Race, P., & Brown, S. (1993). 500 tips for tutors (2nd ed.). London, England: Psychology Press.

Twitter Transcripts

Fall 2013 Twitter Chats

November 14th : Designing Successful Writing Assignments
Guest Tweeter: Dr. Chris Smith, Annual Contract Faculty from Columbus State Community College

October 31st: Inquiry-based Learning in an Integrated Basic Skill
Reading/Writing Class

Guest Tweeter: Amy Lawlor, Professor of English at City College of San Francisco

October 24th: Making Hope Happen
Guest Tweeter:Dr. Shane Lopez, author of Making Hope Happen and Senior Scientist at Gallup

October 2nd:Boredom: The Shriek of Unused Capacities
Guest Tweeter:Dr. Cari Kenner, St. Cloud State University and Jason Weinerman, Anoka Ramsey Community College

October 2nd:Handling Difficult Students 
Guest Tweeter:Writing Tutors from Ohio Dominican University

September 26th: Tutoring Non-Native Speakers of English
Guest Tweeter: Emily Pucker, English Professor, Hondros College

September 19th: Reading Between the Lines: Metacognition and Teaching Literature
Guest Tweeter: Leonard GeddesAssociate Dean of Co-Curricular Programs and Coordinator of the Lohr Learning Commons

Fall/Spring 2012-2013

September 18th: Assessing Learning Assistance 
Center Services

Guest Tweeter: Dorothy Briggs, Director of the THINK TANK at the University of Arizona

September 25th: Tutor Training Certification
Guest Tweeter: Rick Sheets, CRLA ITTPC Coordinator

October 2nd: How Academics Can Utilize Twitter
Guest Tweeter: Kristy Black, Learning Commons Assistant
Carroll University

October 9th: What is Happening to the Reading Courses in 
Developmental Education? 

Guest Tweeter: Ann Wolf, Past President, CRLA;
TeamUP consultant for Cengage Learning

October 16th: Mentor Training Program Certification
Guest Tweeter: Page Vaughan Keller, CRLA IMTPC Coordinator
Director, Center for Excellence in Peer Education
College of Charleston

November 13th: Developing Study Skills Workshops:
Meeting Students in the Middle

Guest Tweeter: Kathleen Volk
Student Services Coordinator of the Learning Commons
Carroll University 

November 20th: An Unexpected Journey: An Adjunct's Tale 
Guest Tweeter: Mary R. Bogan
Adjunct Reading Instructor
Fullerton College

November 26th: Promoting Your Writing Center
Guest Tweeter: Allen Williams
Coordinator of the Write Place
Ohio Dominican University

January 22nd: Marketing Your Learning Center
Guest Tweeter: Mason Tudor
Coordinator for Academic Support 
West Kentucky Community & Technical College 

January 29th: Transforming Student-Athletes into Life-Long Readers and Thinkers
Guest Tweeter: Meredith Breitling
Reading Specialist 
Texas A&M University Athletic Department 

February 5th: Supplemental Who? A Q&A regarding SI at Texas State
Guest Tweeter: Lindley Workman Alyea
CRLA Public Relations Director
Assistant Director, Student Learning Assistance Center
Texas State University - San Marcos

February 19th: Learning Centers for the Next Decade.....
Building on the Legacy of Frank Christ 

Guest Tweeters: Rick Sheets, CRLA ITTPC Coordinator, and Laura Everett, Tutoring Services Coordinator, the THINK TANK
The University of Arizona and CRLA Learning Assistance Center Management SIG Leader

February 26th: Measuring Curricular Efficacy through
Program Evaluation Studies

Guest Tweeter: Sonya Armstrong
CRLA Research & Evaluation SIG Leader  
Director, College Learning Enhancement Program
Northern Illinois University

March 5th: Integrating Learning Assistance into Campus Events
Guest Tweeter: Melissa Thomas
CRLA President and Director, Center for Student Learning,
College of Charleston

March 12th:Leveraging Student Differences 
for Positive Outcomes

Guest Tweeters: Sheryl Bone and Kira Shank
Student Success Department, Kaplan University and
CRLA Learning Disabilities SIG Leaders

March 19th: Building the ARC: Reimagining and Designing
an Academic Resource Center

Guest Tweeter: Marissa Loon
Director of Academic Resource Center
Nichols College

March 26th:Getting Your CRLA Conference Proposal Accepted
Guest Tweeter: Diana Bell
CRLA President-Elect and 2013 Conference Chair
Associate Professor of English
University of Alabama in Huntsville

April 2nd: Online Tutoring in Your Learning Center
Guest Tweeter: Laura Everett
Tutoring Services Coordinator, the THINK TANK,
The University of Arizona and 
CRLA Learning Assistance Center Management SIG Leader

April 9th: Promising Practices in Teaching an Integrated Reading/Writing Course
Guest Tweeter: Maggi Miller
Manager for Cengage Learning’s Peer to Peer 
Faculty Development and Consulting group, TeamUP

April 16th: Marketing Yourself and Your Center with Social Media Savvy
Guest Tweeters: Colette Shaw
Student Support Specialist & Tutor Training Coordinator 
and Laura Rolston
Tutor Training Assistant & Calculus Teaching Assistant
Rochester Institute of Technology

April 23rd: Can You REALLY Teach Reading Online?
Guest Tweeter: Lisa Roberto
TRIO Reading/Writing Specialist
Kent StateUniversity

April 30th: Political Activism: Your Voice Matters
Guest Tweeter: Jack Trammell
Director of Disability Support Services &
Assistant Professor in the Sociology Department
Randolph-Macon College
CRLA PAC representative to CLADEA

Past Twitter Chats:

New to Twitter?

Go to Twitter.com to create an account:
  1. Enter your full name (first and last)
  2. Enter email address
  3. Create a Twitter password
  4. Create a Twitter username (6-15 characters)

Get up to speed with Twitter by viewing the following “Twitter 101” presentation at http://www.gcflearnfree.org/twitter101 (by Goodwill Community Foundation).


Listservs are email groups to which you may subscribe in order to be included on e-discussions based on areas of interest or expertise. There are a variety of listservs, some of which are below.


LRNASST-L is managed by the University of Florida and links professionals from around the world by email. This is an excellent place to pose questions to colleagues, post job opportunities, and network. (www.teachingcenter.ufl.edu/lrnasst.html)

First-Year Experience (FYE)

The National Resource Center for the First-Year Experience (FYE) and Students in Transition manages a number of listservs by areas of interest such as the First-Year Experience (FYE), First-Year Assessment (FYA), Graduate Year Experience (GRAD), Sophomore Year (SOPH), Senior Year Experience (SYE), and Transfer Year Experience (TYE). (www.sc.edu/fye/listservs/listinfo.html)

Supplemental Instruction (SI)

The International Center for Supplemental Instruction (SI) from the University of Missouri at Kansas City hosts a listserv specifically for SI programs around the world. (www.umkc.edu/asm/si/sinet/shtml)


The Wcenter listserv, although not affiliated with the International Writing Centers Association, is used by numerous writing center professionals who ask for advice and post research queries and writing center-related announcements to the writing center community.

To subscribe to WCENTER, contact Elizabeth Bowen elizabeth.bowen@ttu.edu . To view the archives, you can go to http://lyris.ttu.edu/read/?forum=wcenter. If you would like to post a message to the list, simply address your email accordingly: wcenter@lyris.ttu.edu.

Professional Development Director

Jon Mladic
Dean of Library and Learning Services
Rasmussen College
6000 East State Street, 4th Floor
Rockford, IL 61108